# email_sending_suspended

HTTP 403 · Email (SPEC §9)

Email sending is paused for this project because bounces or complaints passed the safe rate. Review the email log and appeal from the dashboard.

## Does retrying help?

Not until something else changes. The message says what: a plan, an add-on, a setting or a role. The same request then works.

## The response

Every Flatstack error has this shape. `details`, when present, says more about this case.

```json
{
  "error": {
    "code": "email_sending_suspended",
    "message": "Email sending is paused for this project because bounces or complaints passed the safe rate. Review the email log and appeal from the dashboard.",
    "docsUrl": "https://flatstack.dev/docs/errors/email_sending_suspended"
  }
}
```

[All error codes](/docs/errors)