# user_banned

HTTP 403 · End-user sign-in (SPEC §7)

This account is banned from the app. Contact the app's owner.

## Does retrying help?

Not until something else changes. The message says what: a plan, an add-on, a setting or a role. The same request then works.

## The response

Every Flatstack error has this shape. `details`, when present, says more about this case.

```json
{
  "error": {
    "code": "user_banned",
    "message": "This account is banned from the app. Contact the app's owner.",
    "docsUrl": "https://flatstack.dev/docs/errors/user_banned"
  }
}
```

[All error codes](/docs/errors)